Warranty
LIMITED WARRANTY
ONE YEAR WARRANTY
Nolaj Blu is committed to ensuring that we offer the highest quality of jewelry. We understand there could be issues with the product(s) purchased. Nolaj Blu warrants the original consumer purchaser that all Nolaj Blu products purchased will be free from defects in materials and workmanship under the ordinary consumer use for a period of one (1) year from the date of original purchase. During the warranty period, if the consumer identifies any defects in the product, the following options will occur:
Nolaj Blu will replace the product with a new product or an equivalent product if the original item is no longer available.
OR
Nolaj Blu will refund the consumer all or part of the original retail purchase price of the product.
Nolaj Blu shall have no obligation to repair, replace, or issue a refund until the defective product is returned to Nolaj Blu. The replacement product will assume the remaining warranty of the original product or issue a warranty period of ninety (90) days from the date of the replacement or repair, whichever period is longer. Once the return product is received by Nolaj Blu, or a refund is given to the consumer, the returned product will become the property of Nolaj Blu.
Do not expose Nolaj Blu products to harsh chemicals or environments, as they can alter the appearance of the product.
PEARLS
LIFETIME WARRANTY
All pearl necklaces that carry a 14k or 18k gold mounting carry a lifetime warranty against defects in materials or workmanship. This warranty does not extend to lost, damaged pearls or gems, or to broken or damaged chains.
There are no warranties which extend beyond those stated herein. All implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this warranty. Under no circumstances shall Nolaj Blu be liable for any direct, special incidental, or consequential damages resulting from any breach of warranty or condition or under any other legal theory. No Nolaj Blu employee is authorized to make any modification, extension, or addition to this warranty.
Warranty Effective Date: January 15, 2021
Warranty Contact Information:
For warranty or repair issues, customers can email Nolaj Blu Client Services at support@nolajblu.com.